Waste, waste everywhere and not a second to think! Artificial Intelligence (AI) expert, We Build Bots, is supporting 5% of the UK’s local authorities and has quickly come to note an abundance of call enquiries surrounding waste. With an aim to reduce high volume-low value interactions, We Build Bots endeavoured to develop a solution that reduced the percentage of local government call enquiries pertaining to waste. Monmouthshire County Council reported that their We Build Bots Waste Chatbot allowed for 83% of all waste enquiries to be handled without any need for intervention from a human agent. This allows for individuals to focus their attentions on enquiries that would more greatly benefit from human interaction.
We Build Bots believe so strongly in the importance of helping local government operate in a citizen-centric, efficient manner that they’ve decided to offer their Waste Chatbot on a free trial basis.
The Offer
We Build Bots are offering their Waste Chatbot completely free for 3 months with no commitment. After 3 months organisations can choose to either switch off their chatbot or discuss options going forward, but with the results UK councils are seeing this chatbot is a no-brainer for time and cost saving.
The Waste Chatbot can automate access to:
- Bin days and missed collections services
- Green garden waste services
- Food and non-recyclables services
- Bulky item pick up services
- Bin day notification services
- Fly tipping report services
- Abandoned vehicle report services
- Dog fowling services
- Recycling and tip information services
- Replacement bag/caddy services
The chatbot utilises conversational workflows, meaning it can learn more as more enquiries are made.
Find out more or access this offer here.
We Build Bots
We Build Bots creates award winning AI powered automation software. Their AI powered automation platform, IntelAgent, leverages chatbots, voice, machine learning and conversation analytics to facilitating better, faster, cheaper access to the services your customers need most. By reducing the volume of inbound calls and emails requiring human interaction, We Build Bots saves you both time and money, offers a more consistent customer experience, and drive efficiencies across customer services and internal functions. By automating repetitive tasks, you open time to focus on more value-add tasks.
Synergi is a We Build Bots Premier Solutions Partner, pairing our expert team’s specialist knowledge and delivery skills with the powerful capabilities of We Build Bots to provide our customers with an intelligent solution and the best possible experience.
To find out more, get in touch by calling 0191 4770365, emailing enquiries@teamsynergi.co.uk, or completing the form below.
