Modernising UK Councils

Helping drive smarter, citizen-focused transformation. If your organisation is struggling with a patchwork of legacy systems and facing integration challenges our team are here to help.

Local authorities across the UK are expected to deliver seamless, citizen-first services. But with ageing systems, limited resources, and rising compliance demands, many are stuck patching rather than progressing.

UK councils often face similar challenges:

Legacy applications that can’t integrate
Key processes are buried in spreadsheets or siloed teams
Manual workflows that drain time and increase risk
Institutional knowledge held by individuals nearing retirement

A More Practical Way Forward

As expectations for modern, intuitive digital services continue to rise, Nintex and Synergi offer councils a practical way to meet that standard. This is possible without the cost, disruption, or scale of a complete transformation.

Together, we’ve supported public sector teams across the UK to:

• Digitise licensing and compliance processes
• Automate internal operations like payroll, HR, and case management
• Surface key data for better decision-making
• Help teams work more efficiently with the systems and structure already in place

Proud of the results we deliver for our customers

10,000 hours saved annually for Scottish Fire & Rescue
£100,000 saving per annum for Yorkshire Water
Improved engagement and collaboration across all businesses in the group for Winn Solicitors

Struggling with manual processes?

See how Nintex and Synergi are already helping other UK public sector teams.

About Synergi + Nintex

Synergi is an award-winning digital transformation partner helping public sector organisations modernise securely and at scale. Nintex is a leading automation platform trusted by councils, fire services, and educational institutions across the UK and beyond.

As a Nintex Premier Partner, Agiliti, Synergi's Cloud & AI practice is perfectly placed to help organisations in the public sector and beyond to modernise.

“Working with Synergi on this project has been a pleasure, they took time to understand and map our existing process and the process we wanted to implement..”

Thomas Ogden, Innovation Technical Specialist, Yorkshire Water