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Co-managed IT Services

An innovative, end-to-end service from Synergi that provides either a fully outsourced model or a co-managed approach.

What is a Co-managed IT Service?

The co-managed IT service from Synergi is customised to fit any organisation's exact needs. The co-managed approach is shaped around the in-house IT team to create one seamless experience for the business and to ensure there are no gaps. This service is based on principles to support and develop the in-house team capability alongside the Synergi resources. A co-managed approach provides everything from simple triage, service requests and first-line services to highly complex 2nd and 3rd line customised services. In addition, on-site consultancy can be added to supplement any physical resource.

Why choose a Co-managed IT Service?

Professional Service Delivery Management

Including performance stats and SLA reporting on the service delivery

Industry Leading Monitoring & Ticket Management Tools

Your in-house team can share industry leading monitoring and ticket management tools

Fully Developed In-house Team Capabilities

With a co-managed approach you can develop your in-house team capabilities through project and support engagement

Extensive Custom Monitoring

To help protect and secure the data and services most at risk

Support from Our Fully Qualified Co-managed Services Team

With the support from our team you will avoid the risk of inexperienced high-risk support or project decisions

Development of a Business Focused Roadmap

With clear delivery objectives & timescales

Saves Your Team Time

Allowing your in-house teams to focus on areas that add the most business value

Plugs Internal Skills & Capacity Gaps

A co-managed approach plugs both internal skills and capacity gaps

Why team Synergi?

You will be working with a team of highly skilled and qualified IT experts, vetted to some of the highest levels in security. When working as a co-managed service, the Synergi team benefit from their existing in-house IT team’s knowledge of site specifics. The in-house team benefit from the wider technology experience and depth of resources available from Synergi. We can help manage the in-house resource and work alongside the senior executive and IT team for strategy and roadmap discussions.

Explore our Managed Services partners

Our strategic partnerships are important to us, we want to ensure we can provide the very best, and very latest in advanced security protection and disaster recovery.

Explore our Managed Services

Our new and innovative Synergi Managed Service delivers a more agile and effective solution for your business using either a full outsourced model or a co-managed approach.

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Gold Cloud Productivity

Gold Enterprise Resource Planning

Silver Application Development

Silver Cloud Platform

Silver Collaboration and Content

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Silver Enterprise Mobility Management

Silver Project and Portfolio Management

Silver Security

Silver Small and Midmarket Cloud Solutions

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Cyber Essentials Certified Plus

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2021

Nintex Partner Award for Customer Success (EMEA)

2020

Nintex Partner Award for Business Transformation

2019

Regional Spotlight Nintex Partner Award

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Valo Premium Partner

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UK Nintex Premier Partner

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Crown Commercial Service

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Sophos Gold Partner

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Datto Platinum Partner

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We Build Bots Premier Partner

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Yubico Gold Partner

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2021

Valo Customer Success Story

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