Business Process Mapping & Management

Name: Synergi
Address: 2 The Watermark, Staithes, Gateshead, NE11 9SN, GB
Telephone: +441914770365

Discover how business process mapping and management (BPM) can help you transform your business operations

What is Business Process Mapping and Management (BPM)?

Effective business process management involves using the right methodology and technology to map out and share business processes such that a culture of continuous improvement can be fostered across an organisation.

Why is Business Process Management important?

Processes sit at the heart of all organisations, providing structure and consistency to activities and performance. It is essential therefore to ensure business processes are well thought out, fit for purpose and well communicated.

Investing in Business Process Management (BPM) can deliver:

Improved customer experience
Measurable cost savings
Increased efficiency and productivity
Reduced risk from non-compliance
Improved quality and consistency
Increased business agility
A happier workplace

Business process mapping examples

Organisations have different processes depending on their sector and how they do business. From on and off-boarding of starters and leavers, a sales and quotation process, product and service delivery, to billing and payments. Often these processes are set up by small groups without wider organisation-wide input and collaboration and aren’t mapped or documented in a consistent way resulting in potential confusion across the organisation.