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Business Process Mapping & Management

Discover how business process mapping (BPM) and business process management can help you transform your business operations

What is Business Process Mapping and Management (BPM)?

Effective business process management involves using the right methodology and technology to map out and share business processes such that a culture of continuous improvement can be fostered across an organisation.

Why is Business Process Management important?

Processes sit at the heart of all organisations, providing structure and consistency to activities and performance. It is essential therefore to ensure business processes are well thought out, fit for purpose and well communicated.

Investing in Business Process Management (BPM) can deliver:

  • Improved customer experience
  • Measurable cost savings
  • Increased efficiency and productivity
  • Reduced risk from non-compliance
  • Improved quality and consistency
  • Increased business agility
  • A happier workplace
  • Business process mapping examples

Organisations have different processes depending on their sector and how they do business. From on and off-boarding of starters and leavers, a sales and quotation process, product and service delivery, to billing and payments. Often these processes are set up by small groups without wider organisation-wide input and collaboration and aren’t mapped or documented in a consistent way resulting in potential confusion across the organisation.

How can organisations map their proccesses?

Process mapping software

Read about the technology that empowers process mapping. Explore the full capabilities of Nintex Promapp.

Learn about Nintex Promapp

Business process conversion offer

Learn about Synergi's free Promapp starter offer.

Learn about our free offer here

Personalised process report

How ‘process ready’ are you? Take our free quiz and receive a personalised report.

Fill out the quiz here

Some organisations we’ve helped with their process mapping and management:


Gold Cloud Productivity

Gold Enterprise Resource Planning

Silver Application Development

Silver Cloud Platform

Silver Collaboration and Content


Silver Enterprise Mobility Management

Silver Project and Portfolio Management

Silver Security

Silver Small and Midmarket Cloud Solutions

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Cyber Essentials Certified Plus



Nintex Partner Award for Customer Success (EMEA)


Nintex Partner Award for Business Transformation


Regional Spotlight Nintex Partner Award

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Valo Premium Partner

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UK Nintex Premier Partner


Crown Commercial Service


Sophos Gold Partner


Datto Platinum Partner


We Build Bots Premier Partner


Yubico Gold Partner

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Valo Customer Success Story

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