Microsoft Power Platform

What is Power BI?

Power BI is a ‘self-service’ business analytics tool. It has multiple levels of access available, from the desktop version to Power BI Service, which is hosted on the cloud so multiple users can access securely in real-time. 

It enables you to visualise key data, create engaging reports with personalised KPIs for your business and provides AI-powered answers to your business questions. This makes it simple for you to easily access the exact data you require and seamlessly pull together performance reports in record time. 

You can also glean insight into your business intelligence deployments, with the functionality to analyse, share and promote data across various sources, all while maintaining accuracy and, most importantly, security. 

With this automated analytics platform, you’re able to easily access and obtain the level of information you require to make key business decisions. Adapt your strategies, mark successes and analyse key areas for improvement with the click of a button with Power BI. 

Not only are you able to visualise key performance data, but you can also integrate Power BI with other Microsoft productivity tools such as Teams and Excel to collaborate with your team on reports. This enables your team to work in a results-driven environment and take strategic action on the back of the findings that Power BI provides. 

What’s more is that your data is completely protected, with all reports, dashboards and data sets protected even when shared outside of your organisation, or even when it is exported into different formats such as PDFs and spreadsheets.

What is PowerApps?

With PowerApps, all businesses have the capability to create a comprehensive app that works for them. Whether this app is for internal use across your organisation, or for external use by your target audience, you can seamlessly create a sleek design without the requirement for large budgets or expert developers. 

You can easily connect these apps to data and use Excel-like expressions to add logic.  When you’re ready, you can publish your apps to the web, iOS, Android and Windows 10. PowerApps can also be expanded with the Azure Functions and custom-connectors, to enable professional developers to take the ‘out-of-the-box’ app solution and adapt it even further. Don’t worry, should you require enhanced functionality for your apps– we’ve got a great team for that!

What is Power Automate?

Power Automate was formerly known as Microsoft Flow, and is an intuitive program that enables you to create automated workflows between applications and services to synchronise files, get notifications and collect data. 

With Power Automate, you can streamline repetitive tasks to help you to save valuable time. Using a low-code, easy-to-navigate interface, Microsoft Power Automate allows you to create flows with the drag-and-drop function, and hundreds of ready-to-go connectors. 

Power Automate also has an efficiency boosting feature that provides guided recommendations when creating flows, to help you get the most out of the program. This helps you determine processes that require automation and how it can be used. 

Power Automate enables you to utilise secure automation, where requests are responded to quickly and you have the assurance that necessary conditions have been met.  You can seamlessly integrate other services with the platform, using hundreds of prebuilt connectors, to applications such as Outlook, SharePoint, Twitter, Gmail, MailChimp, etc.

What is Power Virtual Agents?

Microsoft Power Virtual Agents enables you to automate key customer service and HR processes through the use of data-driven, adaptable AI chatbots. Another low-code solution, you can build and manage chatbots that answer your most commonly asked questions, or guide customers through processes without the need for human input. 

Whether you’re creating a virtual chat service for customers or end-users, or for internal purposes for your employees, this intuitive interface enables you to create a robust live chat solution without the need for data scientists or developers. 

This service enables you to manage expectations of key audiences at scale, with a simple-to-use, graphical interface. You can integrate this service with the products that your business utilises on a daily basis, to help look up records, personalise conversations, provide specific information and more. 

Power Virtual Agents supplies a range of pre-built connectors, enabling you to create custom workflows. If you require more advanced functionality, then you can integrate the program with Microsoft Bot Framework and have a professional developer expand on the already extensive capability. If you’re not sure if this is something you require, we can help you determine what is best for you.