Waste, waste everywhere and not a second to think!
Artificial Intelligence (AI) expert, We Build Bots, is supporting 5% of the UK’s local authorities and has quickly come to note an abundance of call enquiries surrounding waste. With an aim to reduce high volume-low value interactions, We Build Bots endeavoured to develop a solution that reduced the percentage of local government call enquiries pertaining to waste. Monmouthshire County Council reported that their We Build Bots Waste Chatbot allowed for 83% of all waste enquiries to be handled without any need for intervention from a human agent. This allows for individuals to focus their attentions on enquiries that would more greatly benefit from human interaction.
We Build Bots believe so strongly in the importance of helping local government operate in a citizen-centric, efficient manner that they’ve decided to offer their Waste Chatbot on a free trial basis.