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Northumbrian Water Group (NWG)

NWG supply water and sewerage services to approximately 13m households. They have a high volume of both underground and overground physical assets in some extremely remote environments. Plus a large workforce of contractors and suppliers who weren't on it's enterprise network. They needed a way to communicate, inspect, feedback and meet regulatory processes and checks on these assets.

Nintex Workflow drives safe and cost effective maintenance of physical infrastructure

You might not expect workflow to operate 50 metres underground, but that’s one of the ways Northumbrian Water utilises it. To solve the issue of how to connect a large network of contractors and suppliers, working in remote conditions and on often difficult to reach assets, the team needed a robust and easy to use solution. The result combined Nintex Workflow and Forms for Office 365 with Nintex Mobile. By combining with a Sharepoint online database they created a straightforward and accessible analysis of remote survey data. The solution creation was accelerated from 3 months to 2 weeks, providing more time for employees to focus on other tasks.

Northumbrian Water Group's unique use of the Nintex Workflow platform is transforming how their employees work, connecting people, processes, and information throughout the group.

The bottom-line result is that NWG can maintain its physical infrastructure more cost-effectively, meet regulatory requirements more successfully, and promote a more collaborative, health and safety conscious culture within the company.

With Nintex for Office 365, our people can connect and access workflow in just about every way imaginable. It’s fantastic!

George Schley, Business Analyst, Northumbrian Water


Increased cost-effectiveness

Ability to maintain physical infrastructure more cost effectively

Improved health and safety

Boosted for remote contractors and suppliers

Greater collaboration

People, processes and information throughout the organisation

"Ask me about this project!"

Joseph Tait, Microsoft Solutions Consultant

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