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Microsoft CSP Licensing Changes

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An Overview: Cloud Solutions Provider (CSP) Licensing Changes and The New Commerce Experience (NCE)

Microsoft have added around 25 applications and released around 1400 new capabilities into the Microsoft Office 365 platform since its launch, substantially investing to ensure they offer the very best tools and features to support organisations of varying sizes as the business landscape changes.

In light of this continued investment, Microsoft recently announced some pricing and plan changes. If you have not had communication from your current service provider yet and have not agreed a plan that best suits your business, don’t worry, there is still time to act. Most commercial licensing plans from March 2022 will be impacted. In addition to our free assessment offer, we have also outlined these changes below to help support any businesses looking to make the move onto NCE.


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Free assessment and recommendations

Step 1: Our experts review, understand, and assess your current licensing position and your organisation more widely

Step 2: We will recommend the route forward that will ensure your business best benefits from efficient and cost-effective licensing

Pricing Changes

Price adjustments will impact all renewals from March 2022.

It is expected that the % adjustments will be the same in the UK as in the US.

CSP Changes License cost table-Are you prepared for Microsoft’s upcoming CSP licensing changes?


MicrosoftTeams-image (11)-Are you prepared for Microsoft’s upcoming CSP licensing changes?

The New Commerce Experience (NCE)

Microsoft’s New Commerce Experience requires customers to choose one the three options. We have overviewed these options below. If you wish to seek any clarification or further information, simply get in touch with our team of experts.

Option A

  • Sign into an NCE plan
  • Minimum 12-month agreement
  • Fixed number of seats which cannot be reduced during term
  • Any increase in seats will form a new minimum baseline – these seats are not adjustable back down within the term
  • You can adjust seats down at the 12-month renewal point

Option B

  • Sign into an NCE plan
  • Minimum 1-month agreement
  • Monthly ability to flex up/down on seats (There is a 20% price premium added for this flexibility)
  • Price uplift is in addition to the price increases outlined in the table above

Option C

  • Sign into an NCE plan
  • Minimum 12-month agreement
  • Buy 2 license types for the same service: one fixed and one monthly flex at 20% premium
  • Adjust the flex seats monthly as needed
  • Adjust fixed seats down at the 12-month renewal point

Why Synergi?

As a Gold Microsoft Partner with multiple NCE certified experts, Synergi is perfectly positioned to support your organisation in preparing for these upcoming changes. We understand that the discussion about your NCE package is unique to you and your business and therefore offer free personalised assessments, ensuring we get to know your individual needs and can support you appropriately as a partner.

We’ve already helped hundreds of customers find the right plan. The time to act is now we are here to help.

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