Let's talk

Why public sector organisations across the UK are investing in automation

The problem

Nintex’s “State of Productivity Survey” reported that 42% of government employees spend more than half their time on administrative tasks, compared to only 22% of private sector employees who reported the same occurrence. This may come about as in comparison to private sector companies public sector organisations have often been open for many years or decades with established processes that could easily have become outdated. Here we can see that an adherence to outdated processes is reducing the time available to work on high priority and value-add tasks.

Despite shrinking budgets and ever-limited resources, organisations in the public sector are able to act rapidly and see incredible results by using automation tools.


The solution

Workflow and process automation tools are the perfect technologies for those organisations who face the challenge of having manual, repetitive tasks. This is highlighted again in Nintex’s survey in which workflow and process automation was found to be the highest priority listed by their public sector respondents.

By automating repetitive tasks, individuals not only have more time available to focus on high priority tasks but can also model their process, offering a clearer insight into the structure and potential inefficiencies of that operation. These processes can be edited and improved at any point.

By utilising automation tools, organisations can undertake operations quickly and efficiently.


The technology

When it comes to automation, Nintex are leading the way.

Nintex offers a suite of automation tools that can support your processes from process mapping right through to process analytics. Looking more specifically at Nintex’s workflow automation capabilities, users can build workflows easily using a drag and drop interface. This means the previous reliance on high technological literacy to automate is no longer an obstacle. Nintex’s workflow automation tools are often used to digitise clunky, challenging processes such as those pertaining to starters, movers, and leavers, and so to have non-IT specialists able to automate these processes is incredibly powerful.

Nintex not only allows organisations to model and improve their processes but also enables organisations to integrate their workflows with other third-party systems and applications. This can truly connect and centralise processes and operations.

When it comes to public sector, it can be highly beneficial to work together. Nintex allows organisations to share and collaborate on processes both across departments and across organisations. This means the same work needn’t be done twice!



Synergi is a multiple award-winning Nintex Premier partner. We believe in working with you to help understand your processes and your unique needs in order to provide a solution that fits around your organisation. Our expert team of specialists work with you to transform your processes, increasing their agility and efficiency.


But don’t just take it from us…

We know when it comes to choosing a solution it can be useful to hear from existing customers. To find out more about how Nintex can transform public sector organisations, check out what Scottish Fire and Rescue had to say about their solution.


Synergi is home to a number of process automation specialists and is also an approved G-cloud supplier. To find out more about automation solutions or any of our other offerings get in touch by calling 0191 4770365 or completing the form below.

G-cloud-12-Idox-2-Empowering the UK public sector to embrace digital


Additional Resources:

Client Story – Northumbrian Water

Client Story – Winn Solicitors

Client Story – Yorkshire Water

Our solutions – Automation

Blog – 4 Key benefits of automation tools when remote working 

Blog – How Nintex can help you manage your blended workforce

Blog – Work hard and play hard using automation tools  

Get in touch

If you'd like to find out more about anything mentioned in this blog, please fill out this form and we'll get back to you as soon as possible.

  • This field is for validation purposes and should be left unchanged.
cyberessentials_certification mark plus_colour-

Cyber Essentials Certified Plus

Untitled design (5)-

Microsoft Solutions Partner



Nintex Partner Award for Customer Success (EMEA)


Nintex Partner Award for Business Transformation


Regional Spotlight Nintex Partner Award

Nintex-Partner-Premier-Horz _CMYK-

UK Nintex Premier Partner


Crown Commercial Service


Sophos Gold Partner

Blue Diamond Partner Program Logo JPG-

Datto Blue Diamond Partner


Yubico Gold Partner

YES! I want to know more ...

Get in touch with our friendly team of experts. Start your digital transformation journey today.

Call: +44 (0) 191 477 0365

  • This field is for validation purposes and should be left unchanged.